Them Changes: Maintaining Sanity When Clients Change Spec

A List Apart article by Julia Hayden. "MANAGING SCOPE CREEP is about more than saying “No” to the client. Simply saying “No” isn’t enough. You need to manage product change. The alternatives are simply too hairy. I recommend starting early – before the contract is even signed. That contract, or an accompanying document, will identify deadlines, costs, and number of resources." Read the article...

Posted by seralat at 08:59 PM on June 30, 2002
Filed in: IA - Practical Approaches