Understanding how users view application performance

"Obviously, no single performance rule covers all situations. But we believe 10 seconds is the upper limit for user satisfaction, and at 40 seconds, performance becomes intolerable. These rules of thumb can be used as a starting point when evaluating Web application performance." From an article by Peter Sevcik in the July issue of Business Communications Review, reprinted in the Comdex Newsletter. Read the article... [Via a posting by Annabelle Hoffman on the CHI-Web mailing list]

Posted by seralat at 10:53 AM on July 26, 2002
Filed in: IA - Academic Approaches, Interface Design & Layout