February 2003

  February 04, 2003  

Interview: Elizabeth Peaslee, VP, Customer Experience, Travelocity
This interesting interview by the folks at Good Experience presents an excellent case for user centered design in the business...
Posted by seralat at 08:26 PM | Permalink
Filed in: IA - Practical Approaches, User-Centered Design

  February 02, 2003  

How Do People Evaluate a Web Site's Credibility?
From the abstract at Consumer WebWatch, "[t]he data showed that the average consumer paid far more attention to the superficial...
Posted by seralat at 10:16 PM | Permalink
Filed in: IA - Academic Approaches